Frequently Asked Questions
Everything you need to know about shopping with GreenStalk.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are your materials sustainably sourced?
Yes, GreenStalk is committed to ethical fashion. We use 100% organic cotton, recycled polyester, and non-toxic dyes in all our apparel collections.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Do you offer a size guide?
Absolutely. Every product page features a detailed size chart with measurements in both inches and centimeters to help you find your perfect fit.